We developed and deployed a Salesforce based complaints solution at a division on NSW Family and Community Services. The system includes automated rules for escalating cases and automated SLA management. The go live went smoothly and user feedback was excellent.
Lodestone Solutions at ITIC Global 2024 – Vienna
November 10-14, 2024 | Vienna, Austria Lodestone Solutions was proud to have a stand at ITIC Global 2024, the largest gathering of travel and health